Masimo Radical Signal Extraction Manuel de l'opérateur Page 111

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Radical-7 Signal Extraction Pulse CO-Oximeter Operator’s Manual 9-7
9
Service / Maintenance
Service and Repair
REPAIR POLICY
Masimo or an authorized Service Department must perform warranty repair and service. Do not
use malfunctioning equipment. Have the instrument repaired.
WARNING: DO NOT REMOVE THE COVER OF THE MONITOR EXCEPT FOR
BATTERY REPLACEMENT. AN OPERATOR MAY ONLY PERFORM
MAINTENANCE PROCEDURES SPECIFICALLY DESCRIBED IN THIS
MANUAL. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL
TRAINED IN THE REPAIR OF THIS EQUIPMENT.
Please clean contaminated and/or dirty equipment before returning, following the cleaning
procedure described in Section 9, Cleaning. Make sure the equipment is fully dry before packing.
To return the Radical-7 instrument for service, please follow the Return Procedure.
RETURN PROCEDURE
Please clean contaminated/dirty equipment before returning. Make sure the equipment is fully
dry before packing. Call Masimo at 800-326-4890 and ask for Technical Support. Ask for an RMA
number. Package the equipment securely – in the original shipping container if possible – and
enclose or include the following information and items:
A letter describing in detail any difficulties experienced with the Pulse CO-Oximeter.
Please include the RMA number in the letter.
Warranty information – a copy of the invoice or other applicable documentation must be included.
Purchase order number to cover repair if the Pulse CO-Oximeter is not under warranty, or
for tracking purposes if it is.
Ship-to and bill-to information.
Person (name, telephone/Telex/fax number, and country) to contact for any questions
about the repairs.
A certificate stating the Pulse CO-Oximeter has been decontaminated for bloodborne pathogens.
Return Radical-7 Pulse CO-Oximeter to the following shipping address:
For USA, Canada & Asia Pacific: For Europe: All other locations:
Masimo Corporation
40 Parker
Irvine, California 92618
949-297-7000
FAX 949-297-7001
Masimo Europe Limited
304 RN6, Le Bois des
Cotes 2
69760 Limonest
France
Contact your
local Masimo
Representative.
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